Privacy & Security
Your privacy and security is very important to us at Surety Bonds Direct. In order to provide you with surety bond quotes and ongoing policy administration, we must collect certain personal and confidential information about you. We take the responsibility of safeguarding your information very seriously.
Information We Collect From You
We may collect personal information from you during the quoting, application or claims handling process such as your name, home address, phone number, email address, social security number, business license numbers, business ownership structure and other business details. We only ask for the information required to underwrite your application, provide a quote, administer the policy/bond, or handle a claim. You may refuse to provide any and all information requested during the quote request process but this will most likely prevent us from securing a surety bond quote for you.
If you provide us with your email address and phone number, we may use it from time to time to confirm transactions, or notify you of upcoming renewals, new services, or special offers. If you do not wish to be contacted for non-policy related communications, you may unsubscribe from these notices.
We may also collect non-personal identification information about you while you use our website. Non-personal identification information may include the browser name, the computer type and technical information about your connection to our website, such as the IP address and the internet service provider used.
Our website uses "cookies" so we can learn more about how visitors use our website, how they navigate, what they like about the site, and where they may have issues. These files contain no personally identifiable information about you but they allow us to enhance user experience. Most browsers allow users to determine whether or not you accept cookies. If you refuse cookies, please note that you may not be able to use certain features of the website.
Information We Collect About You from Third Parties
In the process of reviewing your application or administering your surety bond account, we may need to collect information about you from third parties using the information you shared with us. We only collect information pertinent to your application and account. Such information may include your credit report from credit agencies, licensing and standing information from state, local or federal regulatory authorities, or claim history from insurance carriers. All of this information collected from third parties is held in strict confidence and safeguarded as described below.
How We Protect Your Information
We maintain industry leading safeguards in electronic data collection, storage and processing procedures to protect against unauthorized access, alteration, or disclosure of your personal information and data stored on our website.
Your social security number along with other personal information provided in your application is encrypted using AES 256 industry-leading encryption technology. Private data exchange between the website and users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Information We May Disclose
In the course of securing quotes from insurance companies and administering your surety bond accounts, we are required to share your information with insurance carriers and other trusted partners who perform a professional business function on our behalf. The information shared is limited to pertinent data required for activities such as underwriting the policy, assuming the insurance risk, providing a quote, handling a claim, or otherwise administering your account.
In certain cases, we may also provide only your contact information to trusted partners who we believe may offer valuable products or services to you or your business. If you prefer not to receive offers from our partners, please notify us and your contact information will not be provided to these partners.
The entities receiving your information are obligated to keep the information confidential and to use the information only for the purpose for which it was provided.
Changes to Privacy and Security Policy
We may update this privacy policy from time to time. Please see the date of our most recent update below. We encourage you to check back often to stay informed of updates and revisions to our privacy and security policy and procedures. You acknowledge and agree that it is your responsibility to periodically review this privacy policy and familiarize yourself with any updates and modifications.
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